Protecting Your Construction Software

Investment

Our Customer Care team protects your construction software investment by making sure your technology projects are on-schedule, and on budget, while managing potential risks.

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GENERAL CONTRACTORS

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ELECTRICAL & MECHANICAL

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How it Works

Your Customer Care Representative will help you with:

Project Building
Your Customer Care Representative will be the one to build your customized Scope of Work/Service Estimates geared specifically to meet your needs.

They will review the Scope of Work/Service Estimate with you to ensure it addresses your company’s concerns.

Project Implementation
They will walk you through the initial documentation required for new construction software projects.

Once documentation is complete, they will introduce you to the software experts assigned to solve your technology needs.

During implementation, they will meet with you bi-weekly to ensure your project implementation is on time and budget.

Post Project Implementation
After the initial implementation of the project is complete, they meet with you quarterly to address outstanding items and prepare your company for phase two, if necessary.

What You Get

Peace of Mind

Your dedicated Customer Care Representative is your single point of contact for your construction software projects and implementations.

Your Customer Care Representative will monitor project progress along the planned timeline, keep things moving, and are with you throughout the entire process.

As your advocate, they will act in your best interest to maximize your investment and protect your organization’s return-on-investment.

Lastly, they will reach out to you quarterly to explain new technology features, updates, trainings, and assessments that can benefit your company.

Want to Learn More?
Our team has developed in-depth videos showcasing our Customer Care Team. View our latest videos by clicking below.
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