After-sales support and concierge services for OnPoint clients
That’s why OnPoint provides each of our clients with a Customer Care Engineer (CCE). Your CCE’s sole purpose in life is to make sure that you and your team are getting what you want and what you need so that you can realize the full value of your Spectrum investment.
Your CCE spends her or his time making sure that your team and your organization is 100% happy at all times with your Spectrum investment (or as close to 100% as is possible to get).
If your team needs a temporary accounting expert to help keep things moving while you hire a new comptroller, your CCE will give your team some great recommendations, and will even facilitate interviews and background checks.
Your CCE is all about helping your company succeed with Spectrum. Your CCE is your “person.”